GDPR & Data Privacy

Privacy Notice

This privacy notice covers how I (Maria Wills) collect and process your personal data, as the data controller. This notice was last updated 30th May 2023.

The personal data I collect
The personal data I collect includes name and contact details, as submitted via the 'Sign up to our Newsletter' & 'Book an appointment' sections of greencentercoaching.com as well as related to the basic information needed to enable online purchases from this website. If I’ve also quoted or performed services for you or discussed collaboration opportunities with you I may also hold information you’ve shared with me relating to that (background information, details of payments, and feedback).

My website collects some technical and usage data (e.g. IP address, language and time zone settings, information about how long you spend on each page and how you navigate the site).

How I collect personal data
The main way I collect data is when you provide it by email, via the contact section of my website and as part of the process used to manage and complete online purchases of services.

My website uses cookies to collect technical data about your equipment, browsing behaviour and usage patterns. It is built and hosted through wix.com. Using cookies helps me to improve greencentercoaching.com by understanding a little bit more about site visitors and what they are interested in.

How I store and process your data
I store data:

On my own computer (in Word documents and Excel spreadsheets)
Within my emails (Google - G Suite including Gmail) and social media messages
Within the Wix environment (the service used to create and run this website)
In cookies processed by Wix
Via the Wix Ecommerce applications used by this website, which can use other service providers to enable financial transactions on their behalf. This is how services are purchased, charged and delivered.

How I use your data
I use the data I collect to fulfil your request, such as contacting you to set up an initial discussion, providing you with a quote, sending tickets / invoices, accepting payments or performing sessions. I may also get in touch with you to follow up on the service you received to understand feedback as well as for any other commercial reasons.

The data my website collects as cookies allows me to see how the site is used so that I can improve the site and my services. The cookies may also record information that lets you see the site better (e.g. your language preference or the browser you use).

I won’t spam you, but if you’ve previously worked with me or if we’ve talked about working together, I might sometimes send you an email if I think there’s something I can help you with or vice versa. If you don’t want me to do this, please let me know by emailing info@greencentercoaching.com

Technical Items
My website uses HTTPS/SSL security, my computer is protected by security software.

If you’ve purchased services / sessions from me I am required under tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

My website and social media accounts may include links to third-party websites. I don’t control these, am not responsible for their privacy statements, and encourage you to read the privacy notice of any website you visit to understand how they may collect and use your data.

Cookies
Cookies are small files of information which are stored on your computer’s hard drive by websites you visit. They record how you navigate around a website so that, when you visit again, it can show you options based your last visit. They can also be used to analyse website traffic and for advertising and marketing purposes.
Cookies can be “persistent” cookies or “session” cookies. Persistent cookies are stored as a file on your computer and remain there when you close the browser. When you visit the same website again, the cookie can be read by that site (the one that created it). Session cookies are only stored on your computer until you close the browser.
Most websites use cookies and they don’t harm your computer.
You can usually check or change what kinds of cookies you accept in your browser settings. You can also block cookies using the setting on your browser that allows you to refuse all or some cookies. If you use set your browser to block all cookies (including essential cookies) you may not be able to use all or parts of my site.

My website uses cookies to track how you use the site. This helps me build a picture of how people use my site and track patterns in how people use it. This means I can improve the website and understand what services and information are most useful to people who visit.

I only use your personal data when I’m legally permitted to do so.

The most common ways I use your personal data are:
Where I need to perform the services you wish me to provide.
Where it is necessary for my legitimate interests, and your interests and fundamental rights do not override those interests.
Where I need to comply with a legal or regulatory obligation.

Sharing your data
I won’t sell your data to third parties, but on occasion, I may have to share elements of your personal data with the people below in order to carry out the functions I describe in this document:

Professional advisers like lawyers, accountants, and insurers who provide services to my business.
Tax regulators and other authorities which are based in the U.K and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

Applications and tools that I use to run my business: I’ve listed the main ones I use currently but as these change regularly, please email me at info@greencentercoaching.com if you would like full details.

You might want to do things like:

Request a copy of the data I hold about you and find out how I use it
Request that I delete your data
Let me know about changes to your personal data (it’s important that the data I hold for you is up-to-date and accurate)
Ask any other questions about how I collect and process your data